This highly acclaimed workshop shows you not only how to win the sale but also how to create a customer. In less than a day you will discover what makes a good sales person a better sales person, what customer’s value in a sales person and what motivates Prospects to say YES
'David, I Want to thank you so much for such an inspirational course "excelling at selling" at Spalding. I must confess I was not really that sure about attending the course, as I would not say that selling was my passion, however, having received your enthusiasm and knowledge I really have gone away with some very valuable facts and information, in fact I would say that I was buzzing!!'Louise Tunnard www.v-trek.com
Together, we explore the key aspects of successful selling - using proven techniques and practical ideas from over 35 years experience in selling at all levels and to all types of client and customer.
Discover the 5 steps to problem solving, the sales person’s secret weapon, the key factors that motivate people to buy and most importantly of all – the difference between buying and selling. A great workshop, ideal for both novice and veteran alike.
In the morning session you will:
• Find out what makes people tick – remember people buy people
• Learn how to identify your best customers and Prospects
• Know how to plan the call – the sales person’s secret weapon
• Understand the key stages to selling a product or service
• Discover powerful selling tools and profitable applications
• Pinpoint your customer’s motivating key – what makes them say YES
• Evaluate the effectiveness of your product / services USP / UPB 
• Discover how to ask the right questions and create interest using FAB
• Learn the ABC of selling – the key to your sales success
• How to recognise a buying signal and what to do about it
The morning session takes you beyond making the sales presentation and up to overcoming objections and closing the deal. We complete the sales coaching in the afternoon with:
Overcoming objections , criticisms and no's
Many sales people – even those who may have been selling a long time – say that closing the deal is the hardest part of the whole sales process. But why should this be? After all, if you are confident you have followed all the key steps in building the initial relationship then closing the sale should be a natural progression in the selling sequence.
The afternoon session looks at overcoming Prospect objections – but first we have to define them – leading on to achieving a simple closing statement that suits your style. And this is the cruncher. Thousands of words have been written and spoken about the ‘big secret’ – techniques that may very well work for the author but does one size really fit all?
This workshop makes you the key player relating very much to your own temperament, your specific communication style (how to be an effective communicator) and the relationship you have with the client. Only then can we consider the many different styles of closing that apply to you.
During the afternoon session you will learn:
• The importance of qualifying your prospect – the customer may be right but is this customer right for you?
• How to recognise and define an objection – the 2 main types
• That there is no secret to overcoming objections – we share some sample responses
• How to close the deal / sale – the skills needed to successfully overcome Prospect resistance