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Personal Skills Development Courses
Networking for Success
Course code: BS0027
Since the 1980’s we are all now effectively ‘self employed’ This means we can no longer depend on others to create our job security or career advancement; It’s down to us.
We live in a world of mass redundancy, downsizing, consolidation that has created a culture of self-employment and the growth of freelance consultants. This workshop encourages us to consider networking as a pro-active activity rather than simply ‘leaning on a bar’
Managing Stress in the Workplace
Course code: BS0028
Stress caused by work is now the second biggest occupational health problem in the UK after back problems. An estimated half a million employees say they're experiencing problems such as anxiety and depression leading to conflict at work, mistakes and lost productivity.
Communications Skills
Course code: PD0006
Sub titled – ‘send three and fourpence we’re going to a dance’ (we’ll tell you why on the day) This short workshops is designed to help us understand how we communicate in business by looking at out own personal communication style.
Interpersonal Skills
Course code: PD0005
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Together we make it work
Course code: PD0031
What is it that makes some people able to deal effectively with other people, while others find it difficult and stressful?
In recent years, interpersonal skills, especially in the work place, have become widely recognised as a valuable and much needed skill in ‘working together for the common good’
Dealing with Difficult People
Course code: PD0008
All of us dread the situation where we are dealing with someone who is difficult. It may be a one off situation, or it may be a situation at work
where we are faced with the same difficult person day after day. None of us likes dealing with these situations and unfortunately we tend to revert to the primal response of fight or flight, neither of which is particularly useful in resolving the situation
Negotiation Skills
Course code: PD0007
A half or full day devoted to getting the best deal. A practical workshop that clearly illustrates the benefits of learning the skills of negotiation. An essential skill for anyone in business today.
Effective Telephone Techniques
Course code: PD0011
This workshop shows how the effect of correct telephone techniques can both enhance a Company’s reputation as well as its profitability. It is especially suited to those who have some experience in using the phone at work and wish to further brush up their skills. It is also ideal for anyone who has limited experience in this area and wants to learn more about how to manage calls – both internal and external - more effectively
Business Writing Skills - Murder at Barbot Hall
Course code: PD0013
If you are looking for something a bit different to offer your staff / customers then here it is. A full day business writing workshop in the form of a four-act murder mystery. How to produce clearer written communication in a business environment without going ‘back to school’ Lots of fun, no embarrassing role-playing and a learning outcome that includes producing a report
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