There are no current scheduled open course dates for this workshop. Please phone for further details or for delivery on your premises (0114) 288 5951

For Derbyshire / Nottinghamshire Chamber courses - click here

This workshop sets out to discover the benefits of having a staff appraisal system that actually works to the benefit of both parties rather than one that simply goes through the motions

Agreeing appropriate objectives and making effective use of appraisals can dramatically improve your business performance and profitability. .



It also helps to establish clear, well defined objectives that help employees focus on specific tasks and corporate goals. A structured appraisal system can quantifiably help employees feel that their contribution is both recognised and valued while at the same time identify any weakness or issues they may be facing enabling a solution to be found.

This practical full day workshop - with no embarrassing role play - considers how to identify and establish objectives, the different styles of appraisal – including 360 degree, how to implement a system and finally how to carry out an appraisal interview.

This is not a dry procedural workshop with an emphasis on systems but rather an enlightening journey of the opportunities offered by the effective use of staff appraisal and review. It is delivered from a non – HR perspective and includes practical sessions on conducting an interview – from both sides – including communication skills and body language as well as contributory suggestions on style and content.

Who is it aimed at: 
The ‘pitch’ and ‘content’ is especially aimed at the non – HR specialist who undertakes staff appraisals / reviews as part of their ‘everyday’ job. This could be the sales manager, department head, line manager or team leader etc

The format: 
Interactive without being embarrassing. Plenty of discussion points to evaluate session content, exercises designed to relate discussion points to ‘real life’, ‘role play activity’ – the Paper Plane Company (bit of fun with serious undertones) in the final session of the course (following the mid – afternoon break) and use of a short (15 mins) ‘talking heads’ video considering appraisals from the appraisee’s point of view.

What will the course cover?

• The difference between performance management and performance appraisal
• Different appraisal techniques including upward appraisals and 360 degree feedback – choosing an appropriate method for all concerned
• The four key areas for successful appraisals
• Review preparation – the Appraiser / the Appraisee
• What makes a good appraisal meeting / what makes a bad appraisal meeting
• Interviewing technique – using the acronym GASP to prepare a welcoming environment
• Communication skills – Assertiveness / asking the right type of questions
• Evaluating the response / How to give feedback




• Activity: The Paper Plane Company. Structure / template for undertaking staff appraisals
• Choosing the criteria for the review
• Choosing a measurement technique
• Defining issues
• Management by Objectives – setting and agreeing objectives
• Producing a development plan
• Compliance with current legislation
• Preparing for an appraisal – from the appraisee view (15 mins video)
• Following up the appraisal – rights of appeal etc

Personal Priority Indicator:
Each delegate is asked to complete a PPI prior to attending the course enabling us to ensure the course content is relevant and tailored to those attending.

 Phone our bookings line - 0114 288 5951
Please note, the all inclusive fee includes welcome coffee on arrival, two mid session break refreshments, light buffet lunch, all printed material and after - course helpline for as long as required (no time limit)